Home ＞ Tax Refund Procedures
Tax Refund Procedures
Tax-free shopping regulations have been revised on November 1, 2026. For any other inquiries related to tax refund procedure, please visit Foreign Customer Service Counter on the 2nd Floor of our Main Building.
Tax Exemption for Contracted Shops
Contracted shops with this notice
Tax refunds on items purchased at shops with this mark can be combined and claimed together with items purchased at Tsuruya Department Store.
You can get tax refund together after shopping at Kumamoto Shopping Street and Tsuruya Department Store.
【Foreign Customer Service Counter Business Hours】
10:00-19:00
※ The procedure may take a while. Please arrive at least 30 minutes before the closing time.
※ Tax exemption cannot be carried out during non-business hours and store holidays (irregularly on Tuesday) of Tsuruya Department Store.
※ Tax exemption can be carried out only on the day of purchase.
List of Shops
〈KAMITORI〉
①
SAKAEYA【Bags・Watches・Jewelry(Pawn Shop)】
②
Komurasaki(Kamitori Center Branch)【Food＆Beverages・Gift/Souvenirs(Ramen)】
③
OHASHI【Watches】
④
Hayakawa Sports 【Sports Equipment・Health Food Products】
⑤
FABRIC‘S【Clothing・Interior Goods】
⑥
Gakuseifuku Takemoto【Student Uniform・Clothes】
⑦
Takemoto VIVALY【Women's Clothes】
⑧
Ocha no Horinoen-Chaikou Kamitori【Beverages(Japanese tea)・Dried Foods・Chaki(tea utensils)】
⑨
JEWELER KIYOTA【Watches・Jewelry】
⑩
MEGANE NO TAIHODO Kamitori Store【Glasses・Sunglasses・Lens Cleaner・Magnifier・Telescope ※No contact lens】
⑪
JEWELRY OHASHI【Jewelry】
⑫
Okada Coffee【Coffee Beans・Confectionery】
〈SHIMOTORI〉
⑬
MATERIA【Women's Clothes・Fashion Items】
⑭
Ikedaya Main Store【Kimono・Accessories】
⑮
Jewelry＆Watch TAKAYANAGI【Watches・Jewelry】
⑯
EMY from Maehara【Women's Shoes】
⑰
eye Wear shop Visio【Glasses・Sunglasses・Lens Cleaner・Eyeglass Case・Eyewear Strap】
⑱
Mikuniya【Sundries・Office Supplies】
〈SHINSHIGAI〉
⑲
Saitou Tokeiya【Watches・Jewelry】
〈KAGOMACHIDORI〉
⑳
LA FEMME【Women's Clothes・Women's Shoes・Bags】
㉑
Second【Watches】
